Privacy Policy

Last updated: October 2024

1. Information We Collect

We collect information that you provide directly to us when you submit consultation requests through our website. This includes:

• Full name
• Email address
• Organisation name
• Service selection information

We also automatically collect certain technical information when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests
• Provide the services you have selected
• Communicate with you about our services
• Improve our website functionality
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website or conducting our business
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of others

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at:

[email protected]